Position Title

  • Technical Engineer III

Location

  • Metro Atlanta, GA

Position Type

  • Permanent

Job Status

  • Full-time

Salary Range:

  • TBA

Description

RealmConnect is a design and engineering company focused in providing advanced networking technologies in voice, data, video and web integration. RealmConnect is a certified Avaya Diamond Business Partner and has offices across Georgia and in the Southeast. RealmConnect provides total communication solutions that include hardware, software, professional services, local and long distance services, network integration services and customized implementation and support. RealmConnect is seeking a goal driven individual who has a past history of designing and managing technical implementations that include IP Telephony, messaging, data switch and router network systems. Candidates will need to possess excellent communication skills, be highly organized, good interpersonal skills, and have extensive experience in technical design and implementation management. Must have the ability to travel to customer premises in the United States.

Primary Duties and Responsibilities

  • Installation & implementation of LAN and WAN appliances such as but not limited to data switches, routers, wireless controllers and wireless access points.
  • Installation & implementation of Avaya, CISCO and/or ShoreTel IP Telephony systems, Cisco and equivalent data networking systems and any applications on the systems
  • Manage projects timely and complete necessary paperwork on all projects
  • Maintain and service company vehicles to specifications
  • Work with Sales Team to identify any customer issues and resolutions
  • Work with customers to increase sales and satisfaction

Qualifications

  • Minimum of 4-5 years of technical design & implementation experience
  • Prior experience in a technical environment a must
  • Avaya ACA, ACS, ACE certification, Cisco CNNA, CNTE, or CCIE required
  • Strong background in Microsoft Office, project tracking software and Internet applications
  • Prior experience with Avaya, Cisco, ShoreTel or equivalent systems required
  • Quick learner with exceptional organizational and prioritization skills
  • Highly motivated, engaging, and polished communication skills

Education Requirements

  • Associate or Bachelor Degree prefer or equivalent experience
  • Avaya, Cisco or Microsoft certifications or prior experience required
  • Successful completion of training in computers, data networking systems, electronics, telecommunications, messaging and networking a benefit

Travel

  • Up to 25%

RealmConnect Communications will offer to the ideal candidate:

  • Competitive base salary
  • Bonus program
  • Comprehensive benefits package
  • 401K
  • Paid Holidays and Paid Time off

Qualified Candidates should forward their resume to custserv@RealmConnect.com